|
|
Composit Contact Centre and Coral CallMaster ACD
Coral CallMaster
Whether you have 8 agents or 600, Coral CallMaster helps you meet the challenges
of managing your call centre with sophisticated ACD capabilities for centralized
or networked sites.
Composit Contact Centre
Composit Contact Centre delivers a comprehensive suite of Customer Interaction Management
solutions: all in one package, right out of the box. With Composit, your customers
and your employees can free themselves from the old-fashioned call routing systems;
and management can take back total control of your interactions with your business'
greatest asset - your customers.
No matter how customers contact you - by phone, fax, e-mail, text chant, voice over
IP or web call-back, Composit's multimedia queue management ensures a successful
result for each call.
|