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Company Profile
For over 40 years, Tadiran Telecom has been among the world's leading developers
of communications solutions. With the rapid growth in IP, Tadiran Telecom has maintained
its position at the forefront of the field with a comprehensive range of converged
systems, developing both software and hardware for businesses and organizations
of all sizes.
Tadiran Telecom's award-winning products and best-in-class solutions cover the full
spectrum of communications requirements, from comprehensive communications platforms
and contact centres to applications, terminals and management tools. Tadiran Telecom
aims to ensure smooth integration with third-party systems and endpoints as well
as legacy systems and multimedia, while emphasizing flexibility, reliability and
high security.
Strategies for Success To provide the strongest, most complete telecommunications
solutions, we partner with leading telecom companies and global operators. These
strategic alliances, in combination with our strengths in market segmentation, advanced
technology and superior quality, assure a wide range of best-in-class solutions.
They also ensure rapid product development, reduced time-to-market, and broad market
access.
Vision and Mission Tadiran Telecom envisions a world where people and companies
across the globe communicate and collaborate with maximum ease and effectiveness,
using powerful, versatile, user-friendly converged communications systems.
Our mission is to be a leader in enabling converged communications networks. We
do this by removing barriers and connecting people worldwide with multimedia communications
platforms and call-centre applications specifically designed for today's - and tomorrow's
- enterprises.
Integrative Technology Approach
Our synergetic approach to technology enables Tadiran Telecom to address market
demands even as the market constantly grows and changes. Our diverse experience
in telecommunications, converged communications, software, hardware, application
development and project management provides the basis for our integrative approach
to product development. Since its inception, Tadiran Telecom has led the industry
with state of the art technologies, a tradition we continue today with the development
of innovative IP solutions. Our ongoing R&D investment of nearly 15% of revenues
ensures that we will stay at the forefront of innovation long into the future.
Tadiran Telecom Business Systems is committed to impeccable quality and customer
service. With ISO-9001 certification for all company activities, our worldwide management
and service staff implement TQM policies at all stages of development and manufacturing,
enabling us to deliver consistently reliable, high-quality products to our customers
worldwide.
Tadiran Telecom is committed to impeccable quality and customer service - a commitment
that guides our every action and that comes to life in our slogan of "BIG enough
to pay attention to the SMALLEST details". With ISO-9001 certification for all company
activities, our worldwide management and service staff implement TQM policies at
all stages of development and manufacturing, enabling us to deliver consistently
reliable, high-quality products to our customers worldwide. We are proud to count
many of the world's leading telecommunications companies, such as Sprint, Fujitsu
and Belgacom, among our customers and partners - proof that the quality and benefits
we offer meet the most discerning standards.
Comprehensive Offering
Our portfolio of solutions covers the full range of communications needs, delivering
highly flexible and reliable solutions, with extensive scalability for investment
protection.
Tadiran Telecom has special expertise in delivering IP telephony solutions and enabling
high-performance converged communications. Our telephony servers include Coral Flexicom
servers and Coral IPx servers that deliver full functionality in a converged system.
Together, they meet the needs of organizations of any size, from 20 to 6000 ports.
Our terminals include a wide range of Coral FlexSet terminals, the Coral FlexSet
IP telephone and Coral FlexIP Softphone. For wireless communications, we offer the
Coral FlexAIR DECT system that can support hundreds of base stations and thousands
of handsets, providing cost effective, high quality mobile communications.
Our IP telephony solutions incorporate a comprehensive set of applications, with
full voice and data security. The Composit Contact Centre also leverages IP telephony,
providing a multimedia contact centre for all customer interactions, including email,
voice, IVR, chat and Web call-back.
Worldwide Presence
We pride ourselves on leading the industry in providing superior support and service
to our global customer base, which includes more than 82,000 satisfied end users
and 9.8 million installed ports worldwide. Our highly versatile offering meets the
challenges of a broad range of applications, enabling us to serve an extensive list
of leading companies in fields as varied as healthcare, hospitality, education,
finance, and more.
We operate major support centres in the US, Israel, Russia, China, Ukraine, and
India, as well as local support offices in 35 other countries. Our North American
customers are further serviced by our US-located Advanced Technology Centre, which
provides demos and training services. Our Israel support centre provides full support
to the Israeli market and top-level support to the rest of the world.
All together, Tadiran is represented by a global network of more than 200 distributors
and affiliates in 40 countries. Our worldwide presence enables us to cater specifically
to the individual needs of customers around the globe by providing comprehensive
"one-stop-shop" customer service.
Corporate Information
Tadiran Telecom is a private company, owned by Ron Bregman, Africa-Israel Communication
Ltd., and Gifford Ltd. It is headquartered in Petach Tikva, Israel, with regional
head offices in Port Washington, NY, USA, Moscow Russia, Beijing, China and Delhi,
India.
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